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You can ask us to permanently withhold your number, or you can choose to withhold it yourself on a call-by-call basis. If you choose to withhold your number on all calls, you might want to release it if you're calling your doctor or a business. Some of them won't accept a call if the number's withheld. You can do this by entering before the number you wish to call. Ask the BT Community. To permanently withhold your number, our Customer Service team can help you set this up.

Check service status. Get help. Sign in. However, there are some workarounds you can carry out to ensure you feel safe. We recommend finding out if your network carrier offers a service that can intercept all, "withheld," "unavailable" or "out of area" calls before your phone rings. This service will allow you to easily block unknown numbers that call you. Read how this works. Alternatively, you can prompt callers to leave a voicemail, so they leave their name. If you feel safe enough to do so, you could answer the call and ask them upfront to reveal their identity.

If it is someone you do not know, a telesales person - you are under no obligation to have a conversation with them and can politely hang up. This service gives our customers the ability to block numbers by informing the caller that the receiver will not be taking the call.

Numbers can be blocked by one of the following methods:. Menu Account. Energy About Your Co-op Energy. Community Power. Our Tariffs. Get a quote. Superfast Broadband. Help me choose. I have the same issue as you so have to use the prefix 31 instead of Secret caller: you don't have to give away your identity.

Barry Collins bazzacollins. Simply type the numbers before the phone number you plan to call. On a Samsung Galaxy S9 running Android 9, you change the setting as follows: Click on the Phone app Press the three-dots menu button in the top-right of the screen and choose Settings Click on Supplementary Services Click on Show My Caller ID and select Hide number How to withhold your mobile number permanently on an iPhone The drill is a tad simpler on an iPhone: Open Settings Choose Phone Untick Show My Caller ID Reasons not to withhold your mobile number Most obviously, people who have your mobile number saved in their handsets will no longer be able to tell who you are before they decide to accept the call.

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